Privacy Policy

This privacy policy will explain how Cambridge Life Sciences Ltd uses the personal data we collect from you when you use our website.

Cambridge Life Sciences Ltd collects the following data:

•          Personal identification information (Name, email address, phone number, job title etc.)

How do we collect your data?

You directly provide Cambridge Life Sciences Ltd with most of the data we collect. We collect data and process data when you:

•          Register online or place an order for any of our products or services.

•          Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

•          Use or view our website via your browser’s cookies.

Cambridge Life Sciences Ltd may also receive your data indirectly from the following sources:

Our distribution partners as listed on our website here:

https://www.clsdiagnostics.com/company/distributors/

How will we use your data?

Cambridge Life Sciences Ltd collects your data so that we can:

•          Process your order, manage your account

•          Email you with special offers and information on products and services we think you might like.

•          Send you product and service information.

If you agree, Cambridge Life Sciences Ltd will share your data with our partner companies so that they may offer you their products and services.

Our partner companies are listed here on our website:

https://www.clsdiagnostics.com/company/distributors/

When Cambridge Life Sciences Ltd processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

Cambridge Life Sciences Ltd securely stores your data at our premises in a locked and secure location and on our databases that are password protected.

Cambridge Life Sciences Ltd will keep your personal contact details for two years. Once this time period has expired, we will delete your data by shredding printed records and deleting digital data from our database.

Marketing

Cambridge Life Sciences Ltd would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.

Our partner companies are listed here on our website:

https://www.clsdiagnostics.com/company/distributors/

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Cambridge Life Sciences Ltd from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please let us know here.

What are your data protection rights?

Cambridge Life Sciences Ltd would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Cambridge Life Sciences Ltd for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Cambridge Life Sciences Ltd correct any information you believe is inaccurate. You also have the right to request Cambridge Life Sciences Ltd to complete information you believe is incomplete.

The right to erasure

You have the right to request that Cambridge Life Sciences Ltd erase your personal data, under certain conditions.

The right to restrict processing

You have the right to request that Cambridge Life Sciences Ltd restrict the processing of your personal data, under certain conditions.

The right to object to processing

You have the right to object to Cambridge Life Sciences Ltd processing of your personal data, under certain conditions.

The right to data portability

You have the right to request that Cambridge Life Sciences Ltd transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Call us at: +44 (0) 1353 645200

Or write to us at:

14 St. Thomas’ Place

Cambridgeshire Business Park

Ely

Cambridgeshire

CB7 4EX
UK

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies?

Cambridge Life Sciences Ltd uses cookies in a range of ways to improve your experience on our website, including:

•          Keeping you signed in

•          Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

•          Functionality – Cambridge Life Sciences Ltd uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

•          Advertising – Cambridge Life Sciences Ltd uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Cambridge Life Sciences Ltd sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

Cambridge Life Sciences Ltd website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Cambridge Life Sciences Ltd keeps its privacy policy under regular review and places any updates on this web page.

This privacy policy was last updated on 8th March 2024.

How to contact us

If you have any questions about Cambridge Life Sciences Ltd privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: info@clsdiagnostics.com

Call us: +44 (0) 1353 645200

Or write to us at:

14 St. Thomas’ Place

Cambridgeshire Business Park

Ely

Cambridgeshire

CB7 4EX
UK

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Cambridge Life Sciences Ltd has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Email: icocasework@ico.org.uk